Someone Has To Get Them Down

Working At Heights Course

Sentrient delivers working at heights training online to Australian and New Zealand organisations, written for the whole site rather than only the person in the harness, and it does not replace the accredited unit. Host it inside Sentrient, inside your own LMS, or fire it from your HRIS.

Google Review
Book Your Free Working At Heights Course Demo

Book a 20-Minute Demo

You can be assured that we respect your privacy. View the Sentrient Privacy Policy.

Online Working At Heights Training Course

Australia and New Zealand

Working at heights training is the short course an organisation puts in front of its whole workforce, so people recognise an unprotected edge, understand what a fall arrest system commits the business to, and know their part when somebody is hanging in a harness. It builds on the hazard identification and risk assessment training course, aimed at one hazard that kills more Australian workers than almost any other. Whoever goes up needs the accredited unit. This course belongs to everyone standing underneath them, and Sentrient is not a registered training organisation.

Working at heights training facts for Australian workplaces

Working At Heights Safety Training Facts: Two Metres, Four Metres, One Other Person

  • The duty applies no matter the height. The 2 metre figure people quote is the trigger for a safe work method statement on construction work, not the point at which the law starts caring (SafeWork NSW, Working at heights).
  • Only licensed scaffolders may erect, alter or dismantle a scaffold where a person or object could fall more than 4 metres, and scaffolds are inspected at least every 30 days by a competent person.
  • A fall arrest system brings duties with it: tested emergency and rescue procedures, and at least 1 other person on site able to carry them out (Safe Work Australia, model Code of Practice).
Working at heights training online and the roles around the work

Working At Heights Training Online And The Three Roles On A Roof

Three people stand around any job at height and they carry different training. The one going up needs the accredited unit, and a high risk work licence on top of it for scaffolding, rigging or a boom-type elevating work platform. The one who gets them down needs the site rescue plan, rehearsed rather than filed. Everybody else needs to hold the exclusion zone, spot the ladder being used wrong and raise the alarm. This course is built for the second and third of those.

Working at heights awareness training scope and its limits

What This Working At Heights Awareness Training Will Not Do

It will not authorise anyone to climb, and it is no substitute for the accredited unit a registered training organisation delivers with practical assessment. Fitting a harness, choosing an anchor and setting a lanyard length are judged with hands on the equipment, not through a screen. If your people work at height, booi them properly and keep this course for the workforce around them. Saying so plainly costs us a sale and saves an argument later.

Working at heights online course outline

The Working At Heights Online Course, Start To Finish

The working at heights online course runs eight short modules:

  • Why the duty starts well below the height everyone quotes
  • The control order: work from the ground, then a platform, then restraint, then arrest
  • Unprotected edges, penetrations, fragile roofing and the voids nobody marked
  • Ladders, and the handful of habits behind most ladder injuries
  • What a safe work method statement is for, and when the work needs one
  • Exclusion zones and dropped objects, because the hazard travels downwards
  • Suspension in a harness, why minutes matter, and who starts the rescue
  • Raising the alarm, and the record that follows
Working safely at heights course running time

Course Duration: Fifteen To Thirty Minutes

Fifteen to thirty minutes for most learners. Progress saves, so a person pulled away mid-module returns where they stopped, and it runs on a phone in a crib room as readily as on a desktop.

Working at heights training scenario on a roof

A Roof Sheet, A Harness, And Nobody Else On Site

A worker steps onto a roof to replace one sheet. He is wearing a harness, he is clipped on, and he is the only person there. He has done everything the induction asked of him and he is still in trouble, because a harness that stops a fall leaves somebody hanging. The course walks the gap between being protected and being safe, and asks the question a site manager has to answer before the job starts: who is getting him down.

Working at heights refresher training across the workforce

Working At Heights Refresher Training: What The Paperwork Does Not Tell You

A Statement of Attainment for the accredited unit does not formally lapse. The two-year cycle most sites run is an industry recommendation and a principal contractor’s rule, not a date in legislation, and plenty of people are surprised by that. Renewing the unit is work for a registered training organisation. Working at heights refresher training for everybody else, the people who never held the unit, is the annual layer we cover, and it is the one that usually gets forgotten.

Working at heights training records and reporting

What A Working At Heights Training Course Leaves In Your Records

Ask who on this site has covered heights and the answer should take seconds. Completions sit against each name in the learning management system, next to your risk management system records and your work health and safety course, which holds the duties underneath all of it.

Trusted by 1,000+ Australian Businesses

Join the growing community of Australian businesses that trust us to navigate the complexities of compliance and risk management. Experience the peace of mind that comes with partnering with Australia’s most reliable compliance, GRC, and HR solutions provider.

Our Clients

Work out which heights training your people need. Book a free demo of the working at heights training course and we will walk the screens, the reporting and the records.

Keep Your Workplace
Safe and Compliant.

We have taken the pain out of compliance for over 1,000 businesses across Australia and New Zealand. Get started with a free demo of our working at heights training course today!

Google Review

Partnering With Sentrient Pays Off
1,000+

Businesses from all
industry sectors

150,000+

Staff supported across
Australia

2,000,000+

Hours saved every year
across Australia

Frequently Asked Questions

The questions Australian and New Zealand safety leads put to us while they sort out who needs the accredited unit and who needs awareness.

A short online course for the people around work at height. Supervisors, adjacent trades, anyone holding an exclusion zone and anyone who might find a colleague suspended in a harness. It teaches recognition, the control order and the rescue rule. Working at heights awareness training suits a whole site because it needs no booking and no travel.

Yes. The working safely at heights course rests on Australian WHS law and the model Code of Practice on managing the risk of falls, and it names state regulators instead of generalising. New Zealand organisations run it unchanged, because gravity and suspension intolerance do not respect a border.

Usually in two halves that never meet. The climbers get sent to an accredited course and the paperwork is filed. Everyone else gets a toolbox talk and nothing recorded. Working at heights safety training for that second group is larger, stands underneath the work, and is what a regulator asks about after an incident.

No. Sentrient is not an RTO, this is not nationally recognised, and nothing in it authorises a climb. RIIWHS204E, Work safely at heights, is the unit most Australian providers deliver, producing a Statement of Attainment, which is the qualification employers mean when they ask. Scaffolding, rigging and boom-type elevating work platforms each need a high risk work licence as well.

Eliminate the need to work at height if you can, then work down the control order: a fall prevention device, then a work positioning system, then a fall arrest system last (SafeWork NSW, Working at heights). Construction work with a fall risk over two metres needs a site-specific safe work method statement. Training supports all of it and settles none of it.

Somebody on site, and they have to have practised. The model Code is blunt: a worker should not use a fall arrest system unless at least one other person present can rescue them, and the emergency procedures must be tested to confirm they work (Safe Work Australia, model Code of Practice). That second person is why this course exists.

Not formally. It stays on the national transcript. What expires is a principal contractor’s patience: most Australian sites will not let somebody onto a roof with training more than two years old, and that rule comes from industry recommendation and site policy rather than legislation. Check the site before you check the certificate.

Some registered training organisations do run a working at heights online refresher course and issue a Statement of Attainment for it, usually where the original training is under five years old. We are not one of them. Ours refreshes awareness across the workforce, which is a different job for a different group of people.

If the person climbs, yes, and book the working at heights refresher course with a registered training organisation that assesses the practical side. If the person stands underneath, directs the work or would be first to the casualty, this course is the one that was never bought for them in the first place.

Fifteen to thirty minutes. Short is deliberate: the content that saves a life here is a short chain of decisions, and a long course across four hundred people simply does not get finished. Progress saves between sittings.

It works as a working at heights course refresher, and as working at heights awareness training for people who never held the unit, repeated annually or whenever a site changes. It does not refresh, renew or revalidate the accredited unit, and the course states that on the first screen instead of burying it. Treat the two as separate lines in your training matrix.

For us, nothing formal. Working at heights refresher training online through Sentrient re-states the recognition, the control order and the rescue rule, and stamps a fresh completion date against the person. Renewing the accredited unit is a separate transaction with a registered training organisation, and we will say so every time you ask.

Yes. Online working at heights refresher training schedules itself annually, or fires when somebody transfers to a site where height work happens. Completions roll up to one report across every location, which is the part a classroom booking has never been able to do.

No. A working at heights refresher online course from a registered training organisation is a shorter path for people whose original training is recent enough to qualify. A working at heights refresher online of awareness content, which is what we provide, assumes nothing about what the learner held before and authorises nothing after.

Enough to recognise and report, not enough to rig. The working at heights safety course covers what a harness, lanyard and anchor are for, why a fall arrest system is the last choice rather than the first, and why an anchor nobody can produce paperwork for is a reason to stop. Equipment handling is not something a working at heights online course can assess.

A written, site-specific statement of how high risk construction work will be done safely, prepared before the work starts and available to everyone on site. Construction work with a fall risk over two metres is high risk construction work. The course teaches people to read one, and to treat its absence as a reason to stop.

Yours wins, every time. We build the course to defer to site instruction, and we can end it on your own rescue plan, your permit form and the name of the person to call. A learner should finish holding your rule in mind, not ours.

Yes. Keep it in Sentrient, serve it from the platform your people already open through our learning management system, or let your HRIS launch it the day somebody starts or changes site. One completion record either way.

The person, the date, the device, and which version of the course they were shown. After a fall the first thing asked for is what that worker had been told and when, and an answer that arrives as a dated report is worth a great deal more than one that arrives as a recollection.

It does. Somebody notices an unguarded penetration, says so, and the report travels into your risk management system or down your incident reporting training path. Training that produces no report has produced nothing.

The confined space awareness training course, because the rescue rule is the same argument in a different shape. The hazard identification and risk assessment course for the method. The contractor safety training course for the crews who bring their own scaffold.

Yes. Working at heights training online runs on a phone or tablet in a site shed and needs no classroom booking. Crews commonly do it on an induction morning, before anyone goes near an edge, which is the point at which it can still change a decision.

Learner records live on Australian infrastructure, governed by the Australian Privacy Principles (OAIC, Australian Privacy Principles). Visibility is scoped, so a supervisor sees their own team and nothing beyond it. The list is never sold or rented, and your people hear from you rather than from us.

Of course. Ask for a demo and we will walk the actual screens with you, show the reporting, and follow one completion into a single person’s record. Bring whoever signs off height work on your sites and let them pull it apart.

1300040589 Request Free Demo
Popular Courses