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Intelligent Incident Management And
Reporting Software

Australia and New Zealand

The Sentrient online workplace compliance system comes with incident and breaches reporting software that allows your employees, contractors and volunteers to report incidents and breaches when they happen at work or when working from home or in a remote location. It comes with the self-service incident and breach reporting and automated communication workflow that enables the incident or breach to be managed from the time of the first report through to resolution. It allows staff to view the status of any reports they have made. It also allows managers and administrators to report on all incidents and breaches within their teams or across the whole organisation.
Incident Reporting System The online incident and breach reporting tool can be customised to meet the types of incidents and breaches that you need to report on as well as the status of those incidents. The ready-made reports enable employees, managers and administrators to have real-time access to all incidents and reporting in. The online incident and breach reporting system forms an important part of your governance, risk and compliance framework because it allows you to demonstrate that you have taken reasonable steps to manage the reporting and resolution of incident reports, breach reports, whistleblower reporting or any other form of reporting that applies to your workplace.

 
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    SELF SERVICE
    The Sentrient incident and breach reporting software enable staff to record incidents and breaches when they happen, online 24 x 7, from any device. It then notifies administrators so they can respond in a timely manner.
    • Report incidents and breaches
    • Add images
    • Attach electronic files
    • Get a response from administrators
    • Feel supported along the way
    • Available 24 x 7 on all devices
    Self-service allows everyone to add their records including data, images and electronic files.
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    CLEAR COMMUNICATION
    The Sentrient incident and breach reporting software have automated communication workflow between those who log reports and system administrators and all communications are logged for audit purposes.
    • Notifications for all new reports
    • Automated communication workflow
    • Staff are involved
    • Managers see communications
    • Administrators can follow up
    • Communication log
    Automated expiry notification enables you to act before a record becomes non-compliant.
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    REAL-TIME REPORTING
    The Sentrient incident and breach reporting software include ready-made reports that enable employees, managers and administrators to easily understand the current state of incidents and reporting..
    • Staff reports
    • Manager reports
    • Administrator reports
    • Incident summary reports
    • Individual incident reports
    • Incident status report
    Ready-made reporting is an important part of your governance, risk and compliance framework.
 

What incidents, breaches and whistleblower reports can be managed in the Sentrient online incident and breach reporting software?

Why is incident, breach and whistleblower reporting software so important?


An effective online incident, breach and whistleblower reporting system can have a significant impact on an organisation’s ability to stay on top of its governance, risk and compliance requirements. This makes it easy for employees, managers, and directors to understand what has been reported and where things are at in the resolution at any point in time. Real-time reporting supports the audit process and mandatory requirements for incident, breach and whistleblower reporting regardless of the size of your organisation, what industry you operate in, or any unique reporting requirements imposed upon your business. It also empowers employees and their managers to act when situations arise and to ensure the resolution process is conducted in a confidential, professional and timely manner. This minimises the risk of unethical, unsafe and unlawful business practises. Regardless of your approach to incident reporting, having an online incident, breach and whistleblower reporting system in place will provide you with a clear structure, consistent approach and transparency of the status of all records across the whole organisation. This allows you to respond to incidents as they occur and manage these incidents to resolution, including documented evidence of each step of the communication process. Enabling online reporting for your staff will encourage people to report at the time of the incident. It also supports the creation of a safety first culture and encourages people to take responsibility for your broader workplace relations and safety agenda.

What do people say about the Sentrient online incident, breach and whistleblower reporting software?


“The incident reporting tool has allowed us to report on all areas of NDIS reportable conduct in a simple and easy way.”

“Having our incident reporting tool in the same system as all of our workplace compliance and mandatory training and policy management makes our lives much easier.”

“Another wonderful addition to the Sentrient compliance system!”
 

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