HR Software for NDIS Providers

Sentrient is an all-in-one HR system built for NDIS providers, covering recruitment, onboarding, worker screening record tracking, training and policy management, performance reviews and compliance documentation. It centralises the paperwork behind a safe, audit-ready workforce so people leaders spend less time chasing records and more time supporting participants.

Yes. Sentrient is built and supported in Australia, with HR workflows, courses and record-keeping designed around Australian workplace obligations, including those specific to registered and unregistered NDIS providers. The platform is used by disability service organisations across the country, including NDIS providers like NADO Disability Services and Carinya Society.

NDIS providers typically run a mix of systems: rostering and participant or care management software for shift and funding work, payroll with SCHADS Award interpretation for pay, and a dedicated HR system for recruitment, onboarding, worker screening records, training and compliance documentation. Sentrient is the HR and compliance layer in that stack.

Sentrient is not a rostering, participant case management or payroll platform, and it does not interpret the SCHADS Award. It focuses on the HR and compliance side of running an NDIS workforce: onboarding, worker records, training and policy evidence. Most providers run it alongside their existing rostering, care management or payroll system.

Yes. Sentrient stores worker screening check details, Working with Children Check status, professional registrations and other credentials against each worker's profile, with expiry dates recorded centrally so people teams can see at a glance what is current and what needs renewing.

Sentrient sends automated reminders ahead of a worker screening check, Working with Children Check or other credential's expiry date, so HR and team leaders are prompted to act before it lapses, rather than discovering a gap during an audit or after a check has already expired.

The NDIS Quality and Safeguards Commission sets the NDIS Practice Standards and monitors registered providers against them, including workforce governance requirements such as screening, training and supervision of workers in risk-assessed roles. Sentrient helps you keep the records that support those requirements. Meeting the Practice Standards themselves remains the provider's responsibility.

Every NDIS provider and worker must follow the NDIS Code of Conduct, which sets out expectations around safe, respectful and competent service delivery and protecting participants from harm. Sentrient can host the Code of Conduct as a policy for staff acknowledgement and evidence that workers have read and accepted it, but following the Code day to day remains the provider's responsibility.

Sentrient's library includes NDIS-relevant courses such as Cultural Awareness, Food Safety, Human Rights, Manual Handling, Professional Boundaries and Medication Management, alongside compliance courses like Restrictive Practices and Positive Behaviour Support. Courses are pre-built and can be assigned by role, with completion tracked automatically.

Yes. Sentrient can set training to repeat on a schedule, so refresher courses such as manual handling or professional boundaries are automatically reassigned before they lapse, with reminders sent to staff and visibility for managers over who is due and who is overdue. Where a provider needs its own induction modules and completion reported by service, our NDIS learning management software page sets that out.

Sentrient keeps employee files, worker screening and credential details, signed policies, training completions, performance reviews and incident-related HR documentation in one searchable record for each worker, replacing spreadsheets and shared drives with a single audit trail.

Because worker records, training completions and signed policies sit in one system, Sentrient can produce the documentation an NDIS Commission audit or a funding body review is likely to ask for, without a scramble through email threads and folders the week before.

Sentrient includes HR-side incident and hazard reporting, so workplace safety events involving staff can be logged, assigned and tracked to resolution. Participant incident reporting to the NDIS Commission runs through the provider's separate incident management process, not through Sentrient.

New support workers can be set up with digital forms, policy sign-off and their first training assignments in minutes rather than days, with checklists that make sure nothing, a screening check, an induction module, a signed policy, gets missed before their first shift with participants.

Yes. NDIS providers commonly run a mix of casual, part-time, agency and subcontracted support workers, and Sentrient tracks onboarding, screening records and training for each of them individually, regardless of engagement type, so nobody falls outside the compliance picture.

Yes. Providers running multiple locations or service regions can manage HR centrally while still reporting by site or team, giving head office visibility over the whole workforce without losing the local detail team leaders need day to day.

By making onboarding smoother, keeping training current and giving support workers a clear record of their own credentials and development, Sentrient supports the day-to-day people practices that help retain staff in a sector where turnover is a persistent challenge.

Sentrient includes performance and goal-setting tools so team leaders can run regular check-ins, record supervision notes and track development goals for support workers, building the kind of ongoing oversight the sector expects without extra paperwork.

Yes. Support workers spend most of their time in participants' homes and the community rather than at a desk, and Sentrient's employee self-service works from a phone or tablet, so they can complete training, sign policies and check their own records on the go.

Sentrient is simple to implement, easy to use and reliable, with pre-built courses and policies designed for the disability sector, automated reminders that catch expiring checks before they lapse, and Australian-based support, all in one platform trusted by disability service providers across the country.

Sentrient suits registered and unregistered NDIS providers of all sizes, from small community-based services to larger multi-site organisations, including disability service providers such as NADO Disability Services and Carinya Society. Providers that also run residential or home aged care can see our aged care HR software.

Sentrient's team supports you through setup, from importing existing staff and worker screening records to configuring courses and policies, so your HR data is accurate and ready to use rather than something you have to build from scratch.

Sentrient doesn't publish a one-size-fits-all price, because NDIS providers vary widely in size and structure. Book a free demo and the team will put together a proposal based on your workforce.

The fastest way to see whether Sentrient fits your NDIS workforce is a free 20-minute demo, where the team walks through onboarding, worker screening tracking and training against how your organisation actually runs. Book a time that suits you.