HR Software For Charities

Sentrient’s HR software for charities is an all-in-one HR, training and compliance system for Australian not-for-profits. It handles recruitment, onboarding for staff and volunteers, check and licence tracking, pre-built compliance courses, policy sign-off, performance reviews, timesheets and incident reporting in one platform, so a small team can manage a whole workforce.

Yes. Sentrient is an Australian company and the charity HR software Australia’s not-for-profits use is built around Australian obligations. Courses, policies and forms are written for Australian workplaces, and the same platform supports organisations in New Zealand. Data, support and implementation are handled by a local team.

Charities typically use an HR information system (HRIS) that combines people records, onboarding, learning and compliance, alongside separate payroll and finance tools. The best fit for a not-for-profit is one a coordinator can run without an HR department. Sentrient’s HR software for not-for-profits is built for exactly that setting, with courses and policies preloaded.

Sentrient does not run payroll, interpret the SCHADS or other awards, roster volunteers into shifts, or manage donors, memberships or grants. It is the HR, training and compliance layer beside those tools, and it integrates with Xero, MYOB and KeyPay so people data flows to the systems that pay and account for your workforce.

Yes. Record Working with Children checks, police checks, NDIS worker screening, first aid certificates and driver licences against each staff member or volunteer, with document, number and expiry date. Reports show what is current, expiring and missing by site or program. Sentrient does not lodge or verify checks. The charity remains responsible for deciding which checks each role needs.

Set an expiry date on each check when it is recorded and Sentrient sends reminders to the person and their manager ahead of that date, with a dashboard of everything expiring in the coming months. That replaces the shared spreadsheet most charities rely on and gives the compliance lead one view across every program.

The ACNC Governance Standards apply to registered charities. Standard 3 requires a charity to comply with Australian laws and Standard 5 sets duties for Responsible People, including acting with care and diligence. The ACNC states that a charity must be able to provide evidence it meets the standards. Sentrient helps you hold that evidence for workforce matters. The charity remains responsible for compliance.

Safe Work Australia states that a volunteer organisation with paid workers has WHS duties to its paid and volunteer workers, including giving volunteers information, instruction and training to work safely. Volunteer associations with no employees are treated differently. Sentrient helps you assign WHS training, sign off safety policies and record incidents for both groups. The organisation remains responsible for its WHS duties.

Sentrient includes pre-built courses charities assign most: Child Safety and Protection, Work Health and Safety, Code of Conduct Awareness, Privacy, Anti-Bribery, Corruption and Fraud, Whistleblower, Incident Reporting, Professional Boundaries, Psychological Health and Safety and Working Alone. Disability providers can add the NDIS course set. You can also upload your own induction content.

Yes. Each course can be assigned once or on a recurring cycle, such as child safety and WHS refreshers every twelve months. Sentrient re-enrols the person automatically, reminds them before the due date and records the completion, so annual training is evidenced without anyone re-sending links. Course building, assessments and reporting by program are covered on our learning management software for charities page.

Staff and volunteer profiles, contracts and volunteer agreements, checks and licences with expiry dates, training completions, policy acknowledgements, supervision notes, performance reviews, incident reports and timesheets, all against the person and all in one secure records management system. Records can be exported when a funder, auditor or board asks for them. Devices, program equipment and vehicles issued to staff and volunteers are tracked in our charity asset register.

Audit and funding reviews usually ask the same questions: who is screened, who is trained, who has signed the policy, and what happened when something went wrong. Sentrient reports answer each one by program, site or role and can be exported as evidence. Staff funded across several grants can be tagged to each program for reporting.

Yes. Anyone with access can log an incident, hazard or near miss from a phone, including safeguarding concerns where your policy directs them to the system. Managers are notified, investigate and record actions and outcomes. The ACNC safeguarding toolkit describes a reporting mechanism for staff, volunteers and third parties as something charities should have.

Most people complete onboarding before their first day. An onboarding checklist sends the agreement, collects identity and check details, presents policies for sign-off and assigns induction courses in one flow. Coordinators see who is ready and who is missing a step, which matters when a program starts or an event needs fifty volunteers at once.

Yes. Each person is set up with their engagement type, so casuals, agency staff, contractors and volunteers can be onboarded, trained and tracked alongside employees. Fair Work states volunteering is unpaid and that a volunteering arrangement can become an employment relationship. Sentrient keeps the records clear. The charity remains responsible for how each person is engaged.

Yes. Group people by site, program, region or funding stream, give coordinators access to their own teams and report on any group. Policies, training and announcements can be targeted to one program or the whole organisation, so a charity with an office and a dozen outreach locations runs one system.

It can help. Turnover in community services is driven by workload, pay and a lack of visible support. Sentrient gives supervisors a structured way to record supervision, set goals and recognise good work, and gives staff a clear path to develop through the learning library. Managers can also see which programs carry the most overdue training and incidents.

Supervisors record supervision sessions, set goals and run performance reviews in one place, with feedback visible to the staff member. Development goals link to courses in the learning library. That gives boards and funders evidence that program staff are supported, and gives new supervisors a consistent process to follow.

Yes. Staff and volunteers can complete training, sign policies, log hours, read announcements and report incidents from a phone or tablet, so outreach workers and volunteers who never sit at a desk stay connected and compliant without coming into the office.

Sentrient combines HR, learning and compliance in one system that a coordinator can run, with the courses and policies charities need already loaded. It is Australian, supported locally and used by social services, housing, refugee and disability organisations across the country. Choose it when the question is people, training and evidence rather than payroll or rostering.

Sentrient suits community services, housing providers, refugee and settlement services, youth and family services, disability and social enterprises, and national charities with dispersed teams. Published clients include Jesuit Social Services, the Asylum Seeker Resource Centre, St Patrick’s Community Support Centre, Community Action Gympie, Kids First Australia and Housing Trust. It fits any not-for-profit with staff and volunteers to screen, train and support.

Implementation is led by the Sentrient team. Your people data is loaded, sites and programs are set up, the courses and policies you choose are assigned and coordinators are trained. Most charities are live within weeks, and the same team stays on as your support contact afterwards.

Pricing depends on how many staff and volunteers you have and which modules you need. Sentrient prepares a tailored proposal for each not-for-profit after a short conversation about your workforce. Ask about not-for-profit arrangements when you book your demo.

Yes. Book a free 20-minute demo and we will walk through onboarding, check tracking, training and reporting using examples from the charity sector. Use the form at the top of this page or the Request Demo button and we will confirm a time.