Community Action Gympie is a not-for-profit community organisation based in Queensland. With a mission to collaborate with the community to provide responsive services, Community Action Gympie offers a diverse range of support services including community housing, accommodation for young people, support for women and children experiencing domestic violence, financial counselling, and multicultural services.
Discovering and Engaging with Sentrient
Judy Brauer, Compliance Manager, was introduced to Sentrient in 2018. The primary focus for engaging with Sentrient was to ensure they were meeting their compliance obligations, whilst aiming to digitise their processes, eliminating manual tasks such as managing spreadsheets, ultimately saving time and effort.
Solution and Benefits
Sentrient provided Community Action Gympie with a comprehensive system that centralised Compliance and HR tasks into one platform. This enabled the HR and Compliance Team to efficiently manage in a single location, eliminating the need for disparate systems and manual record-keeping.
Transitioning to Sentrient brought significant benefits to Community Action Gympie. Judy remarks that the move has “made a huge difference to the way they operate”. Having access to legally compliant training modules and acknowledgement that our staff have read and understood our policies has been invaluable. The centralisation of HR records, including records that have expiry dates, has made it easy for staff and managers, to know what they need to do and by when. It has put the responsibility on staff and managers to ensure compliance and given visibility for audit and board reporting.
“The move to Sentrient has made a huge difference to the way we operate.”
One of the key challenges faced by Community Action Gympie was resistance to change from individuals accustomed to traditional methods. However, with Sentrient’s support, they were able to successfully transition from manual processes to online training and policy management, as well as digitising other HR record keeping processes.
Working with Sentrient has been a seamless experience for Community Action Gympie. Judy is happy with responsiveness of the Sentrient team and notes that “it’s unusual to not receive a same-day response”. Coupled with willingness to incorporate feedback and make improvements, this has strengthened the partnership between the two organisations.
Recommendation
Judy enthusiastically recommends Sentrient to other businesses, particularly those looking to streamline compliance and HR processes. She describes Sentrient as a platform that “meets the needs for mandatory compliance and HR
Sentrient has played a pivotal role in helping Community Action Gympie achieve their compliance and HR objectives, providing them with a user-friendly solution that enhances efficiency and productivity- who makes it easy to do the right thing!
