Achieving Efficient Compliance and Accurate Reporting for IT and Business Consultancy
Key Results
Improved Compliance Training
Increased Efficiency
High Course Retention
Enhanced Reporting and Insights
The Company
DWS, established in 1991, is a leading IT and Business Management Consultancy Group operating across Australia and New Zealand. With offices throughout the region, DWS provides a wide range of services including IT consulting, business and management consulting, human-centred design, digital transformation, project management, business analytics, and customer-driven innovation.
The Challenge
By 2016, DWS identified a significant gap in their compliance training structure, particularly beyond what was covered during initial employee induction. There was a need for a more organised and structured system that could provide ongoing compliance training across the business. The lack of consistent, easily accessible training tools meant that DWS needed a solution to address this gap efficiently.
The Solution
DWS engaged Sentrient to provide a user-friendly compliance training platform that could be easily integrated into their existing processes. Sentrient offered a straightforward and cost-effective system that allowed DWS to create, deploy, and track compliance courses with ease. The platform was simple enough for DWS to roll out compliance courses even after 2 years of initial use, and they are now considering expanding its use to broader training and induction purposes. The system’s reporting features provided accurate, valuable insights, and any system errors were resolved swiftly, which made the platform reliable and effective.
Client’s Feedback
"The reporting features have consistently delivered accurate and valuable insights."
