Sentrient, a leading provider of workplace compliance solutions, is thrilled to announce the launch of its latest online training course, the legally endorsed conflict resolution training course. This course is designed to equip individuals and teams with the essential skills needed to address and resolve conflicts effectively within a workplace setting.
Conflict resolution is a critical aspect of maintaining a harmonious and productive work environment. Whether conflicts arise between individuals or groups, the ability to navigate these situations with finesse is vital. The new online conflict resolution training course by Sentrient aims to provide participants with a comprehensive understanding of conflict resolution principles and techniques.
Key Features of the Course:
Comprehensive Content: The course covers various facets of conflict resolution, from defining conflict resolution to preparing for and handling difficult conversations, understanding what to do when conflicts cannot be resolved, and fostering a safe, inclusive, and respectful workplace.
Legally Compliant: Developed in collaboration with Mills Oakley Law Firm in Australia and Simpson Grierson in New Zealand, the course is meticulously designed to stay up-to-date with legislation across all states and territories in Australia and New Zealand, ensuring that organisations and their employees are equipped with the latest legal insights.
Audience: The course is tailored to cater to a diverse audience, including employees, contractors, and volunteers. It addresses conflict resolution from multiple perspectives, making it an invaluable resource for individuals at all levels within an organisation.
Engaging Learning Experience: Sentrient’s conflict resolution training course offers an engaging learning experience through case studies, practical activities, and a short assessment at the end. Learners will gain practical insights into handling conflict resolution effectively.
Business Benefits: By completing this course, organisations can look forward to several positive outcomes, such as reducing incidents of unprofessional conduct, reinforcing the importance of conflict resolution among employees, and promoting a culture of fairness and respect.
Conflict resolution is an essential skill in any workplace. Our new Conflict Resolution Training Course is designed to provide individuals and teams with the tools they need to address conflicts constructively and create a more harmonious work environment, said Gavin Altus, CEO of Sentrient.
The course is available through the Sentrient online workplace compliance system, human resource management platforms, and other learning management systems. With a duration of approximately 15 minutes, participants can complete the course conveniently without disrupting their work schedules.