Incident Management System
Our incident management system provides a streamlined way to report incidents and track all communications from the initial report through to final resolution. Designed for ease of use and reliability, this online incident management system ensures every incident, breach, or concern is captured, managed, and resolved efficiently.
All-In-One Incident Management System
Australia and New Zealand
The Sentrient platform delivers one of the best incident management systems in Australia, supporting workplaces with powerful incident, breach, and whistleblower reporting capabilities. Employees, contractors, and volunteers can report incidents whether they occur onsite, while working from home, or in remote locations. This incident management system features self-service reporting and automated workflows that manage incidents from initial submission through to closure. Staff can view the status of their reports at any time, while managers and administrators gain complete visibility across teams or the entire organisation.
Our online incident management system can be customised to suit the specific types of incidents, breaches, and reporting statuses required by your organisation. Built-in, ready-made reports provide real-time insights, helping demonstrate compliance with governance, risk, and compliance (GRC) obligations. This system plays a critical role in your GRC framework by demonstrating that reasonable steps have been taken to manage incident reporting, breach management, and whistleblower disclosures professionally and transparently.
Everything You Need in One Platform
An all-in-one incident management system that is simple to implement, easy to use, and highly reliable, making it one of the best incident management systems available.
Self-Service Incident Reporting
The Sentrient online incident management system enables staff to log incidents and breaches at any time, from anywhere, using any device. Administrators are notified instantly, enabling prompt action to be taken.
Key features include:
- Report incidents and breaches
- Upload images
- Attach electronic documents
- Receive responses from administrators
- Track progress and feel supported
- Access available 24/7 across all devices
Clear and Auditable Communication
Our incident management system features automated communication workflows that facilitate seamless communication between reporters, managers, and administrators. All interactions are securely logged for audit purposes.
Communication features:
- Instant notifications for new reports
- Automated follow-ups and workflows
- Visibility for staff, managers, and administrators
- Centralised communication log
Real-Time Reporting and Insights
Sentrient’s online incident management system includes comprehensive, ready-made reports that provide instant visibility into incident activity across your organisation.
Available reports include:
- Staff reports
- Manager reports
- Administrator reports
- Incident summary reports
- Individual incident records
- Incident status reports
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What Can Be Managed in the Sentrient Incident Management System?
Child Safety Reporting
The Sentrient online incident management system enables you to report on:
- Child safety breach
- Child safety concern
- Child safety complaint
- Hazards and risks
- Mandatory reporting
- Unsafe child safe environment
COVID-19 Reporting
The Sentrient online incident management system enables you to report on:
- COVID-19 absences
- COVID-19 breaches
- Infection Prevention and Control
- Misconduct
- Unsafe practises
- Working from home reporting
Employee Relations and HR Reporting
The Sentrient online incident management system enables you to report on:
- Code of Conduct
- Discrimination
- Sexual harassment
- Unlawful adverse action
- Victimisation
- Workplace bullying
Security (and Cyber Security) Reporting
The Sentrient online incident management system enables you to report on:
- Cyber security threats
- Cyber security breaches
- Physical security threats
- Physical security breaches
- Theft
- Misconduct
Whistleblower Reporting
The Sentrient online incident management system enables you to report on:
- Anti-competitive behaviour
- Anti-money Laundering
- Bribes
- Conflict of interest
- Ethical misconduct
- Fraudulent behaviour
Work Health and Safety Reporting
The Sentrient online incident management system enables you to report on:
- Accidents
- Emergency and evacuations
- Hazards and risks
- Near misses
- Violent and aggressive behaviour
- Workplace injuries
Why an Online Incident Management System Is Essential
An effective online incident management system significantly improves an organisation’s ability to meet governance, risk, and compliance requirements. It provides clarity around what has been reported, who is responsible, and the status of every incident or breach.
Real-time visibility supports audits, regulatory requirements, and mandatory reporting regardless of organisation size or industry. It also empowers employees and managers to act quickly and responsibly, ensuring issues are handled confidentially, professionally, and promptly.
By using a structured incident management system, organisations reduce the risk of unethical, unsafe, or unlawful practices while promoting a safety-first culture. Online reporting encourages timely reporting, transparency, and accountability across the entire business.
Get Started with a Free Online Demonstration
Discover how Sentrient’s online incident management system can support your organisation. Contact us today to book a FREE demonstration of the Sentrient Incident, Breach, and Whistleblower Reporting Software.
What do people say about the Sentrient online incident, breach and whistleblower reporting software?
“Having our incident reporting tool in the same system as all of our workplace compliance and mandatory training and policy management makes our lives much easier.”
