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Incident Management Software

Powerful incident management software designed to capture, track, and manage incidents from initial report through to resolution, with every communication securely recorded along the way.

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All-In-One Incident Management Software

Australia and New Zealand

The Sentrient online workplace compliance platform includes advanced incident management software that Australian organisations rely on to manage incidents, breaches, and whistleblower reports effectively. Employees, contractors, and volunteers can report incidents as they occur, whether in the workplace, while working from home, or in remote locations.

With self-service reporting and automated communication workflows, incidents are managed seamlessly from the first report through to resolution. Staff can easily view the status of reports they’ve submitted, while managers and administrators gain complete visibility across teams or the entire organisation.

This flexible incident management software can be customised to suit your organisation’s reporting needs, incident types, and status categories. Ready-made, real-time reports ensure employees, managers, and administrators always have up-to-date insight. As part of your governance, risk, and compliance framework, the system helps demonstrate that reasonable steps have been taken to manage incident, breach, and whistleblower reporting responsibly.

Everything You Need in One Platform

An all-in-one incident management software solution that is simple to implement, easy to use, and highly reliable, making it one of the best incident management software platforms available.

Legal Compliance Management System
Online Compliance System

Self-Service Incident Reporting

Sentrient’s incident management software enables staff to log incidents and breaches online, 24/7, from any device. Administrators are automatically notified so they can respond promptly and effectively.

Key features include:

  • Report incidents and breaches anytime
  • Upload images and documents
  • Attach electronic files
  • Receive timely responses from administrators
  • Feel supported throughout the process
  • Accessible 24/7 on all devices
Self-service functionality empowers everyone to add complete records, including data, images, and supporting documentation.
Legal Compliance System

Clear & Automated Communication

This incident management software, trusted by Australian businesses, includes automated communication workflows between reporters, managers, and administrators, with every interaction logged for audit purposes.

Communication features include:

  • Instant notifications for new reports
  • Automated communication workflows
  • Staff involvement throughout the process
  • Full visibility for managers
  • Easy administrator follow-up
  • Complete communication logs
Automated expiry notifications help you act before records become non-compliant.
Compliance System

Real-Time Reporting & Insights

Sentrient’s incident management software includes ready-made reports that provide clear, real-time visibility into all incidents and reporting activity.

Available reports include:

  • Staff reports
  • Manager reports
  • Administrator reports
  • Incident summary reports
  • Individual incident reports
  • Incident status reports
Real-time reporting plays a critical role in maintaining strong governance, risk, and compliance processes.

Trusted by 600+ Australian Businesses

Join the growing community of Australian businesses that trust us to navigate the complexities of compliance and risk management. Experience the peace of mind that comes with partnering with Australia’s most reliable compliance, GRC, and HR solutions provider.

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What Can Be Managed in the Sentrient Incident Management Software?

Online Compliance Training & Course Builder

Child Safety Reporting

The Sentrient online incident management software enables you to report on:

  • Child safety breach
  • Child safety concern
  • Child safety complaint
  • Hazards and risks
  • Mandatory reporting
  • Unsafe child safe environment
Online HR Policy Templates & Policy Builder

COVID-19 Reporting

The Sentrient online incident management software enables you to report on:

  • COVID-19 absences
  • COVID-19 breaches
  • Infection Prevention and Control
  • Misconduct
  • Unsafe practises
  • Working from home reporting
Online Self Service Records Management

Employee Relations and HR Reporting

The Sentrient online incident management software enables you to report on:

  • Code of Conduct
  • Discrimination
  • Sexual harassment
  • Unlawful adverse action
  • Victimisation
  • Workplace bullying
Compliance Management System

Security (and Cyber Security) Reporting

The Sentrient online incident management software enables you to report on:

  • Cyber security threats
  • Cyber security breaches
  • Physical security threats
  • Physical security breaches
  • Theft
  • Misconduct
Online Incident, Breach & Whistleblower Reporting

Whistleblower Reporting

The Sentrient online incident management software enables you to report on:

  • Anti-competitive behaviour
  • Anti-money Laundering
  • Bribes
  • Conflict of interest
  • Ethical misconduct
  • Fraudulent behaviour
Online Compliance & Safety Culture Surveys

Work Health and Safety Reporting

The Sentrient online incident management software enables you to report on:

  • Accidents
  • Emergency and evacuations
  • Hazards and risks
  • Near misses
  • Violent and aggressive behaviour
  • Workplace injuries

Why Incident, Breach & Whistleblower Reporting Software Matters

Effective incident management software plays a vital role in meeting governance, risk, and compliance obligations. It enables employees, managers, and directors to clearly understand what has been reported and track progress toward resolution at any time.

Real-time reporting supports audits and mandatory reporting requirements across all industries and organisation sizes. It empowers staff to act quickly, ensures confidentiality, and promotes professional and timely resolution processes, reducing the risk of unethical, unsafe, or unlawful practices.

Implementing the best incident management software provides a consistent structure, transparency, and documented evidence of every step taken. Encouraging online reporting increases the timeliness of incident submissions, supports a safety-first culture, and strengthens accountability across your organisation.

Get Started with a Free Online Demonstration

Discover how Sentrient’s incident management software can transform your incident reporting and compliance processes, as organisations trust it.

What do people say about the Sentrient online incident, breach and whistleblower reporting software?

“Having our incident reporting tool in the same system as all of our workplace compliance and mandatory training and policy management makes our lives much easier.”

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