Myhealth’s Rapid and Confident Rollout of Sentrient Compliance Training
Key Results
Confidence in Compliance
Confidence and assurance that all training meets Australian and New Zealand legislative standards.
Outstanding Customer Service
A responsive, personable support team that values every question and makes every challenge feel solvable.
Simple and User-Friendly System
Intuitive navigation and a straightforward experience, making compliance training easy even for non-technical users.
A Trusted Compliance Partner
Sentrient has become a trusted partner for Myealth, delivering reliable, high-quality compliance training backed by a team that genuinely cares.
The Company
Myhealth is one of the largest medical centre operators in Australia, with clinics in NSW, QLD & VIC servicing more than 3 million patients yearly.
The Challenge
When Sarah joined Myhealth in 2024, she identified a need to enhance compliance training within the organisation. Policies and procedures existed but were not always being effectively translated into staff training. Myhealth needed a fast, reliable, and locally compliant solution that could be rolled out quickly.
The Solution
Sarah, previously familiar with Sentrient’s compliance content, was pleased to discover that Sentrient had expanded its course library and offered exceptional responsiveness. Working closely with Sentrient’s team, Myhealth was able to implement Sentrient’s compliance training within just six weeks from the first discussion to go-live. “I knew the product gave me confidence that we were compliant, as opposed to some of the other options out there … I could move quickly and confidently with Sentrient.” Sarah had “true confidence and trust it was a quality product”. A senior specialist doctor that Sarah used to work with described a Sentrient module as “one of the better compliance courses I’ve ever done” - a strong endorsement after 30 years as a doctor. This speed of deployment, combined with Sentrient’s proactive support, stood out as a highlight.
Client’s Feedback
Sarah Churchill Chief People Officer
“What stood out to me was the ownership for ensuring compliance with Australian legislation.” “The customer support we’ve received is phenomenal … I have real people who are invested in our organisation who have never made us feel like any questions are silly or too hard.”
