Pental Limited (PTL) and Sentrient
Key Results
Automated Compliance Processes
PTL eliminated manual policy version control and moved to an automated governance and compliance system.
User-Friendly Training Platform
Staff found the Sentrient system easy to read, understand, and use for internal compliance programs.
Reduced Workload
A dramatic decrease in workload was noticed after integrating Sentrient’s compliance system.
Centralised Contract Control
Contract management was moved from spreadsheets into a single compliance system, enabling PTL to consolidate multiple processes.
The Company
Pental Limited (PTL) is an Australian-owned company manufacturing and distributing personal, household, and commercial products across Australia, New Zealand, and Asia. Its brands hold a rich history - from White King, an iconic cleaning brand since 1950, to Lux, known for soap flakes used across Australia and New Zealand since 1903. The quality of Pental products reflects their commitment to innovation, performance, and teamwork.
The Challenge
In 2018, PTL sought services to deliver an automated system, eliminate manual policy version controls, and introduce governance and compliance across their business.
The Solution
Head of IT, Joe Palmieri, and Quality Assurance & Compliance Manager, Robyn Gledhill, explained that Sentrient provided thorough and interesting content supported and endorsed by a reputable law firm, ensuring PTL followed best practices. They found the Sentrient platform user-friendly and effective for staff training and suitable for establishing their internal compliance program. The system enabled PTL to move contract control off spreadsheets and integrate multiple systems into one platform, including extending training to the manufacturing side of the business.
Client’s Feedback
Joe Palmieri & Robyn Gledhill Head of IT / Quality Assurance & Compliance Manager
“Sentrient has taken our contract controlling from an excel spreadsheet and into a compliance system. It has also enabled us to bring many other systems into one place with Sentrient, reducing both time and money. The system has also helped us extend our compliance training program across the manufacturing side of the business. Certainly, this has moved us ahead of where we were and created a much stronger compliance and risk management program.”
