See How a Intellectual Property Firm Automated Compliance with Sentrient
Key Results
Automated Compliance Process
Near 100% Completion Rates
Streamlined Training Delivery
Improved Compliance Awareness
The Company
Phillips Ormonde Fitzpatrick (POF) is a leading Australian intellectual property firm, offering a full suite of intellectual property services through their team of highly skilled attorneys and lawyers. Proudly independent and client-focused, POF has built a strong reputation over 130 years by effectively managing, protecting, and enforcing intellectual property assets for clients across Australia, New Zealand, Papua New Guinea, Vanuatu, Southeast Asia, and globally through trusted associated firms.
The Challenge
In 2016, POF was seeking an efficient solution for managing compliance training, particularly in a digital and online format. Their previous approach relied on time-consuming, face-to-face sessions that were difficult to manage and track. With an increasing need for an organised, streamlined system, POF’s Head of People and Development, Paola Rio, recognised the limitations of the current process: "We needed a compliance training provider that could offer efficient and consistent delivery." The firm required a platform that could simplify the logistics and make compliance training more manageable.
The Solution
After evaluating several options, POF selected Sentrient for its competitive pricing and intuitive interface. Sentrient’s platform provided POF with a user-friendly and automated solution for delivering compliance training. This enabled the firm to efficiently roll out and monitor training modules, achieving nearly 100% completion rates. The flexibility of the system allowed employees to complete training at their convenience, and it proved especially valuable during the remote work periods brought about by the COVID-19 pandemic.
Client’s Feedback
Paola RioSenior HR Professional
"It’s a fabulous product…In terms of logistics and trying to get compliance training out there quickly and efficiently, it ticks those boxes.” notes Paola Rio, Head of People and Development at POF."
