Incident reporting software is a digital solution that enables organisations to record, manage, investigate, and resolve hazards, incidents, near misses, complaints, and compliance breaches in a centralised system. Sentrient’s incident reporting software helps organisations improve visibility, strengthen risk culture, and meet regulatory obligations across Australia and New Zealand.
One System. Every Incident. Total Visibility.
Incident Reporting Software
Manage hazards, incidents, near misses, and complaints with Sentrient’s trusted incident reporting system, used by organisations across Australia and New Zealand. Log incidents in real time, streamline communication, and strengthen your risk culture with customisable registers, automated workflows, and proven incident management controls.
End-to-End Incident Reporting Solution
All-In-One Incident Reporting Software System
Looking for a more innovative, efficient and effective way to manage hazards, incidents and compliance breaches? Discover why businesses of all sizes and industries trust Sentrient’s all-in-one incident reporting software. Sentrient’s powerful, all-in-one incident reporting system is designed to help you streamline incident management processes, strengthen governance, and confidently manage incidents and breaches across your organisation.
With features such as real-time incident monitoring, reporting, comprehensive safety audit trails, and intelligent incident resolution tools, Sentrient’s incident solution empowers you to identify, report, and resolve potential incidents before they become critical. It provides a holistic approach to incident management, ensuring your organisation stays compliant, minimises liabilities, and operates efficiently.
Report and Manage Incidents across your organisation
- Detect and report incidents earlier with an innovative enterprise incident management system.
- Identify and manage incidents and breaches across the enterprise organisation.
- Monitor and manage incidents across teams, projects, departments and locations in real time.
- Stay one step ahead by integrating Sentrient’s flexible and scalable incident reporting system into your incident controls and Enterprise Risk management processes.
Respond to Incidents Smarter, Faster, and More Effectively
- Effective real-time incident management using automation tools that make your incident reporting software more innovative and efficient.
- Make faster, more informed decisions through enhanced analytics and simplified compliance tracking.
- Boost your organisation’s ability to respond to incidents with scalable tools built for accuracy and speed only with Sentrient’s incident reporting system.
Expert Driven Training and Incident Reporting Software
- Prevent incidents before they disrupt your operations with Sentrient’s expert-driven incident reporting software.
- Meet compliance obligations effortlessly with built-in policies, automated workflows, and intuitive reporting tools.
- Empower your people with the training and systems they need to report incidents and stay compliant.
Trusted by 600+ Australian Businesses
Across industries, Sentrient is the name Australian organisations trust for reliable incident reporting software. Our reputation is built on delivering results and providing compliance and peace of mind. Join the professionals from some of Australia's most respected brands who rely on Sentrient’s incident reporting software to manage uncertainty confidently.
Key Features of Our
Incident Reporting System
Take complete control of incidents with features designed for real-world needs: Sentrient's incident reporting system offers a comprehensive suite of tools to address the complexities of modern business environments. By focusing on practical, user-friendly solutions, our system helps you proactively manage incidents, ensuring your organisation stays ahead of potential issues.
Hazard Identification Software
Take proactive control of workplace risks with features aligned with regulatory requirements to demonstrate a proactive risk management culture. Sentrient’s hazard identification system empowers your workforce to spot, record, and address hazards before they escalate. With intuitive tools, customisable hazard registers, and streamlined workflows, your organisation can link hazards to risks and build a stronger risk culture, helping you stay ahead of potential threats.
Self-Service Incident Reporting
Effortlessly enable employees, contractors and volunteers to report incidents and breaches when they happen, 24x7 from any device. Gain immediate visibility into incidents as they occur and address them proactively, minimising exposure and preventing escalation.
Automated Communication Workflow
Assign clear ownership and accountability for each incident, with administrators and managers responsible for resolution efforts. This fosters a proactive approach to incident management and improves collaboration across departments.
Monitor Incident Status and Progress
Set up intelligent notifications to monitor the progress of incidents from initial report through to resolution. This allows you to take timely action, reducing the impact of incidents and ensuring your organisation stays ahead of emerging issues.
Link Incidents, Hazards, and Breaches
Seamlessly connect incidents, breaches, and whistleblower reports to build a holistic view of your organisation's compliance landscape. This interconnected system provides a comprehensive understanding of incident management and resolution.
Greater Visibility
Enhance your ability to manage incidents by categorising them by type, department, location, or other criteria. This feature helps you focus resolution efforts where they are most needed, ensuring targeted and efficient incident management across your organisation.
Full Audit Trails
Stay compliant with governance and regulatory requirements by maintaining a complete audit trail of all incident management activities. This ensures transparency and accountability, with a clear record of every action taken in your incident resolution process.
Real-Time Reports and Dashboards
Access real-time data visualisations and reports that provide up-to-the-minute insights on incidents and resolution efforts. This helps you make more informed, data-driven decisions to safeguard your organisation's success.
Incident Resolution Management and Audit History
Maintain a complete, detailed log of all incident resolution efforts, creating a transparent history of each action taken. This ensures full compliance with regulatory requirements and provides a clear audit trail for future reference.
- Proactively identify and manage workplace hazards in line with regulatory requirements
- Empower employees to easily spot, record, and address hazards before they escalate
- Use intuitive tools that encourage workforce participation and accountability
- Customise hazard registers to suit your organisation’s unique operations
- Link hazards to risks through streamlined workflows to strengthen risk culture
- Report incidents and breaches anytime, anywhere, from any device.
- Add images and attach electronic files to provide complete incident documentation.
- Get responses from administrators and feel supported throughout the process.
- Enable clear visibility into how incidents emerge within your organisation.
- Ensure accurate documentation of incidents for future reference and compliance.
- Receive automated notifications for all new incident reports to ensure quick response.
- Enable automated communication workflow between staff and administrators.
- Empower team members to stay involved throughout the incident resolution process.
- Improve incident response time by having designated individuals handling specific issues.
- Ensure all communications are logged for audit purposes and compliance.
- Track incident status in real-time from report to resolution.
- Monitor trends to identify recurring incidents before they escalate.
- Use customised incident categories that reflect your organisation's reporting needs.
- Quickly analyse incident patterns to act swiftly and minimise impact.
- Ensure continuous monitoring, providing constant oversight of all active incidents.
- Connect incidents to related hazards and breaches for a clearer understanding.
- Create a 360-degree view of your incident landscape by mapping out how issues are linked.
- Visualise incident data in a way that shows cause-and-effect relationships.
- Easily identify gaps in your incident management strategies and rectify them.
- Link incident controls to reports to assess the effectiveness of resolution efforts.
- Create custom incident categories, including child safety, COVID-19, HR, security, whistleblower, and WHS reporting.
- Focus on specific areas where incident management efforts are most critical.
- Provide stakeholders with a clearer picture of incidents across different segments.
- Enable more targeted action by providing visibility into department-level incidents.
- Leverage enhanced transparency to ensure effective incident management across the organisation.
- Ensure complete transparency by tracking every action in the incident management process.
- Maintain an easily accessible record of decisions, actions, and communications.
- Meet compliance and governance obligations with a clear audit trail.
- Provide visibility into the history of incident management activities to internal and external auditors.
- Safeguard your organisation's reputation by demonstrating full accountability in incident resolution efforts.
- Use real-time dashboards to provide instant access to up-to-date incident data.
- Access staff reports, manager reports, and administrator reports tailored to your role.
- Make informed decisions with visual representations of incident data and patterns.
- View incident summary reports, individual incident reports, and incident status reports.
- Stay agile by continuously reviewing real-time incident indicators and resolution progress.
- Maintain a detailed and organised log of all incident resolution efforts for auditing.
- Ensure every action taken to resolve incidents is documented for compliance purposes.
- Track the effectiveness of resolution measures over time.
- Build a history of actions that can be referenced for future decision-making.
- Provide a complete audit trail that demonstrates adherence to governance standards.
Up to 70%
of serious WHS incidents
could be avoided through timely hazard identification and corrective action, directly reducing injuries, downtime, and costs.
Nearly 60%
of regulatory penalties
stem from poor documentation, not the incident itself, highlighting the need for strong, auditable hazard records.
65%
of workplace injuries
are linked to hazards that were observed but never reported, underscoring the effectiveness of reporting systems in preventing harm before it occurs.
Why Choose Our Incident Reporting System?
Sentrient’s incident reporting software is a trusted, reliable, compliance solution built to future-proof your governance, risk, and compliance program for Australian and New Zealand workplaces.
- End‑to‑End Incident Management: Capture, investigate, and resolve incidents with a fully auditable workflow that supports every stage of the incident lifecycle.
- Real-time Reporting: Remove barriers to reporting with an intuitive interface that makes it easy for staff to report hazards, log incidents and for leaders to stay compliant.
- Fully Customisable Registers: Configure incident types, categories, workflows, and fields to match your organisation’s structure and risk profile.
- Scalable for Any Organisation: Whether you’re a small team or a large enterprise, Sentrient adapts to your operational complexity and growth.
- Local, Responsive Support: Access expert assistance from a team that understands the regulatory environment across Australia and New Zealand.
Report hazards and manage incidents and secure your business with Sentrient
Sentrient’s incident reporting system protects your business by building a solid foundation for compliance, governance, and growth. Schedule a demo now and discover how our industry-leading incident reporting system can help you drive sustainable success across your organisation.
Are you ready to secure your business and drive sustainable growth?
Child Safety
COVID-19
Employee Relations
HR Reporting
Security
Cyber Security
Whistleblower
Work Health & Safety
What people say
They provide an organised and reliable platform that ensures we stay compliant and up to date with all necessary requirements.
Alicia Harvey People & Culture Advisor
Integrates Seamlessly with Apps You Love…
Integrate our incident reporting software with the tools you already use to streamline your workflow.
Whatever your challenge, we can tackle it.
With our trusted incident reporting system, we've empowered over 500 businesses across Australia and New Zealand, making compliance and governance easier than ever.
Frequently Asked Questions (FAQs)
How does an incident reporting system work?
An incident reporting system allows employees, contractors, and volunteers to log incidents in real time from any device. Reports are automatically routed through configurable workflows, assigned to responsible managers, tracked through to resolution, and stored with full audit trails for compliance and governance purposes.
What types of incidents can be reported using Sentrient’s incident reporting system?
Sentrient’s incident reporting system software supports a wide range of incident types, including:
- Work Health & Safety (WHS)
- Hazard and near miss reporting
- Child safety incidents
- Employee relations and HR reporting
- Security and cybersecurity incidents
- Whistleblower reports
- Complaints and compliance breaches
Custom categories can be created to reflect your organisation’s specific risks and regulatory requirements.
Is the incident reporting system customisable?
Yes. Sentrient’s incident reporting software is fully customisable. You can configure incident types, registers, categories, workflows, notifications, and reporting fields to align with your organisation’s structure, operations, and risk profile.
Can employees report incidents anonymously?
Yes. The system supports simple and confidential reporting, encouraging early reporting of hazards and concerns. Research shows employees are significantly more likely to report issues when the process is easy and anonymous, helping prevent incidents from escalating.
Does the incident reporting system support hazard identification?
Absolutely. Sentrient includes integrated hazard identification software that enables workers to proactively identify, record, and manage hazards before they result in incidents. Hazards can be linked to risks, controls, and incidents, supporting a proactive risk management culture.
How does the system improve incident response times?
The incident reporting system software uses automated workflows, real-time notifications, and clear ownership assignments to ensure incidents are addressed quickly. Managers receive immediate alerts, can track progress in real time, and take corrective action before issues escalate.
Can incidents be tracked from report to resolution?
Yes. Every incident is tracked through its full lifecycle from initial report to investigation, corrective action, and closure. Real-time status updates, progress monitoring, and audit histories ensure transparency and accountability at every stage.
Does the system provide real-time reporting and dashboards?
Yes. Sentrient’s incident reporting system offers real-time dashboards and reports, including incident summaries, status reports, trend analysis, and role-based views for staff, managers, and administrators. This enables data-driven decision-making and continuous improvement.
How does the incident reporting system support compliance?
The system maintains complete audit trails of all actions, communications, and decisions related to incident management. This helps organisations meet WHS, governance, and regulatory requirements, reduce compliance risk, and demonstrate accountability during audits or investigations.
Can incidents, hazards, and breaches be linked together?
Yes. Sentrient’s incident reporting software allows you to link incidents, hazards, breaches, and whistleblower reports. This provides a holistic, 360-degree view of your compliance landscape and helps identify root causes and systemic issues.
Is the incident reporting system suitable for large organisations?
Yes. The system is scalable and designed for organisations of all sizes, from small teams to large, multi-site enterprises. It supports real-time reporting across departments, projects, locations, and regions.
Is the system accessible on mobile devices?
Yes. The incident reporting system is accessible 24/7 from any device, allowing users to report incidents as they happen, upload images, and attach supporting documents for accurate documentation.
What support and training does Sentrient provide?
Sentrient offers expert-driven training, local support, and ongoing assistance from specialists who understand Australian and New Zealand regulatory environments. This ensures your team is confident using the system and meeting compliance obligations.
Why choose Sentrient’s incident reporting software?
Sentrient’s incident reporting system software is trusted by over 500 organisations across Australia and New Zealand because it offers:
- End-to-end incident management
- Real-time reporting and analytics
- Fully customisable registers and workflows
- Scalable enterprise-grade capability
- Local, responsive support
It’s a future-ready solution designed to strengthen governance, reduce risk, and support sustainable organisational growth.
