It's a digital platform that replaces paper forms and spreadsheets, giving you a centralised place to capture, track, and manage workplace issues. Instead of losing hazards or complaints in an email inbox, the software securely logs the data and creates an auditable trail so every incident is properly investigated and resolved.
Secure, Compliant Incident Management
Incident Reporting Software
Still tracking critical workplace issues with messy spreadsheets, lost emails, and paper forms? It's time for a smarter approach. Sentrient’s incident reporting software gives your team a single, secure, and compliant platform to capture and resolve issues before they escalate.
End-to-End Incident Reporting Solution
What is Incident Reporting Software?
Incident reporting software is a digital tool that lets staff record workplace incidents, hazards, breaches, and whistleblower reports in one place, then track each one through to resolution. Australian organisations use it to manage work health and safety, HR, privacy, security, and child safety matters, and to show that reasonable steps were taken when something goes wrong.
Why All-in-One Incident Reporting Software?
Sentrient brings incident reporting, automated workflows, and real-time reporting together in one platform. Staff log incidents and breaches through self-service tools, the right people are notified, and every update is recorded through to resolution. Managers get a clear view across their team or the whole organisation, so issues are caught early and handled consistently.
Report from Anywhere, on Any Device
- Empower staff and contractors to log incidents instantly, whether they are in the office or out in the field.
- Ditch the paper forms and messy email chains that lead to missed reports.
- Capture photos, files, and critical witness details precisely when the event happens.
- Deliver a frustration-free, self-service experience across mobile, tablet, or desktop.
Track Every Report to Complete Resolution
- See exactly where every issue stands with a clear, time-stamped audit trail.
- See exactly where every issue stands with a clear, time-stamped audit trail.
- Give your employees confidence that their concerns are being reviewed and actioned.
- Spot high-risk patterns across your teams with real-time dashboard visibility.
Resolve with Total Confidence and Compliance
- Keep an immutable record of every single action taken for strict audit purposes.
- Show regulators that you’ve taken reasonable steps to manage sensitive whistleblower disclosures.
- Support your broader GRC framework with instant, accurate reporting for leadership.
- Actively build a safer, fairer, and more transparent culture for everyone in your organisation.
Built for Recognised Standards
Designed to Support ANZ Industry Standards
You shouldn't have to guess if your processes are compliant. We've built Sentrient's incident reporting software from the ground up to align with strict Australian legislation frameworks, making your mandatory reporting obligations straightforward.
Work Health and Safety Act 2011
Easily record notifiable incidents to help officers demonstrate their required due diligence.
Fair Work Act 2009
Manage complex workplace bullying, sexual harassment, and discrimination claims compliantly.
Privacy Act 1988 (NDB Scheme)
Record and respond to eligible data breaches efficiently under the Notifiable Data Breaches scheme.
Corporations Act 2001 (Whistleblower Protections)
Provide a secure, confidential online incident reporting system for mandatory disclosures.
ISO 45001:2018
Align your hazard reporting with international standards for occupational health and safety management.
ISO/IEC 27001 & 27035
Support robust information security management and rapid response protocols for cyber incidents.
National Principles for Child Safe Organisations
Ensure complaints and concerns regarding child safety meet all state and territory expectations.
NDIS Practice Standards
Help NDIS providers meticulously record and respond to incidents in line with Commission requirements.
Trusted by 1,000+ Australian Businesses
Sentrient is the platform Australian organisations trust to handle their most sensitive HR and risk data. We've built our reputation on providing reliable compliance and absolute peace of mind. Join the professionals who rely on our online incident reporting software to navigate uncertainty with confidence.
Key Features of Our
Incident Reporting Software
Take control of workplace incidents with Sentrient’s powerful incident reporting software. Designed for modern organisations, our cloud-based incident reporting software helps you improve reporting, streamline investigations, and strengthen compliance processes with easy-to-use and configurable tools.
Anonymous Register Reporting
Encourage staff to report incidents with confidence through the online incident reporting system's anonymous reporting functionality.
Confidential Register
Protect sensitive incident information with secure and confidential registers.
External Register Access
Allow external users to report incidents quickly and securely without requiring login access.
Custom Incident Forms
Configure flexible incident forms tailored to your organisation’s reporting requirements.
Incident Owner Allocation
Assign responsibility and improve accountability with dedicated Incident Owners.
Notes & Task Management
Manage incident actions and communication efficiently within one centralised platform.
Complete Audit History
Maintain full visibility into every incident update and activity.
Export Incident Reports
Generate and export reports whenever required for compliance and operational purposes.
Customised Dashboards
Gain real-time visibility into incidents and reporting performance.
Risk & Control Linking
Strengthen governance and compliance by linking incidents directly to risks and controls.
- Submit incidents anonymously without displaying personal details.
- Encourage transparency and increase reporting participation.
- Create a safer and more supportive workplace culture.
- Protect employee privacy while maintaining accountability.
- Improve trust in workplace reporting processes.
- Restrict access to confidential incident records.
- Prevent managers from viewing unauthorised submissions.
- Maintain privacy for whistleblower and sensitive reports.
- Strengthen governance and compliance processes.
- Ensure secure handling of confidential information.
- Submit incidents through QR codes or secure URLs.
- Enable contractors, visitors, and third parties to report incidents.
- Simplify external incident reporting processes.
- Improve accessibility and reporting efficiency.
- Capture incidents from any location and any device.
- Customise incident fields and categories.
- Create forms using existing and custom fields.
- Adapt workflows to suit operational needs.
- Standardise incident reporting across teams.
- Improve data collection and reporting accuracy.
- Allocate incidents to any staff member.
- Provide owners with full register access.
- Improve incident tracking and follow-up.
- Increase accountability throughout the resolution process.
- Ensure clear ownership of incident actions.
- Add notes and updates to incident records.
- Create and assign follow-up tasks.
- Improve collaboration between teams and managers.
- Track actions through to completion.
- Maintain accurate communication records.
- Track all changes made to incident records.
- Maintain secure and detailed audit trails.
- Improve compliance and reporting transparency.
- Monitor communication and workflow activity.
- Support investigations and audit requirements.
- Export incident records and summaries instantly.
- Support compliance audits and investigations.
- Share reports securely with stakeholders.
- Access real-time reporting insights.
- Improve reporting accuracy and efficiency.
- Configure dashboards to suit organisational needs.
- Monitor incidents and trends in real time.
- Export dashboard reports when required.
- Improve visibility across teams and departments.
- Support informed decision-making with live data.
- Connect incidents with organisational risks.
- Link controls and corrective actions to incidents.
- Improve enterprise risk management processes.
- Create a more proactive approach to risk management.
Incident Reporting Capabilities
What Can Be Managed in the Sentrient Incident Reporting Software
Because no two incidents are exactly alike, our platform covers a massive range of reporting categories. Configure the software to match the specific incidents, breaches, and disclosures you need to track, keeping everything centralised and organised.
Work Health and Safety
Aligned to: WHS Act 2011, ISO 45001
- Accidents and workplace injuries
- Emergency and evacuations
- Hazards and near misses
- Violent and aggressive behaviour
- Unsafe work practices
Employee Relations and HR
Aligned to: Fair Work Act 2009, Sex Discrimination Act 1984
- Code of conduct breaches
- Discrimination and harassment
- Unlawful adverse action
- Victimisation complaints
- Workplace bullying
- Workplace bullying
Whistleblower Reporting
Aligned to: Corporations Act 2001 (Cth)
- Anti-competitive behaviour
- Anti-money laundering
- Bribes and corruption
- Conflict of interest
- Fraudulent behaviour
Privacy and Data Breach
Aligned to: Privacy Act 1988, NDB Scheme
- Eligible data breaches
- Privacy complaints
- Unauthorised system access
- Loss of personal information
- Third-party data incidents
Security and Cyber Security
Aligned to: ISO 27001, ISO 27035
- Cyber security threats and breaches
- Physical security threats
- Unauthorised premises entry
- Theft of company property
- IT misuse and misconduct
Child Safety Reporting
Aligned to: National Principles for Child Safe Organisations
- Child safety breaches
- Child safety concerns and complaints
- Hazards and risks to minors
- Mandatory reporting obligations
- Unsafe child environments
Built for Your Industry
Trusted Across Regulated Industries
A generic software tool just won't cut it if you're in a highly regulated sector. Sentrient’s incident reporting software is specifically built to handle the rigorous compliance requirements of your industry.
NDIS Providers
Manage incident and complaint reporting precisely aligned to the strict NDIS Practice Standards.
Aged Care
Confidently handle mandatory reporting under the Aged Care Quality Standards and the SIRS.
Education and Schools
Ensure child safety, WHS, and conduct reporting align flawlessly with state-based regulations.
Healthcare and Hospitals
Maintain control over clinical incidents, infection breaches, and privacy issues with rigorous audit trails.
Financial Services
Conduct whistleblower and operational risk reporting in line with APRA, ASIC, and AUSTRAC.
Construction and Trades
Track WHS incidents, hazards, and contractor safety across multiple remote work sites.
Retail and Hospitality
Monitor customer incidents, theft, manual handling injuries, and conduct across all your venues.
Logistics and Transport
Actively manage driver safety, chain of responsibility, fatigue breaches, and vehicle incidents.
Government and Councils
Facilitate public interest disclosures, conduct, and privacy reporting aligned to public sector rules.
Why Choose Our Incident Reporting Software?
We know that rolling out new GRC software can feel daunting. Sentrient is built specifically for Australian businesses to be as reliable and user-friendly as possible, so your team adopts it.
- End-to-End Protection
Handle everything from a minor trip hazard to a massive whistleblower disclosure in one place. - Zero Training Required
The interface is intuitive enough that any staff member can pick it up and report an issue instantly. - Standards-Aligned
Workflows are tailored to actively support ISO frameworks and Australian regulatory laws. - Customisable and Scalable
Works just as well for a growing small business as it does for a large corporate enterprise. - Local Australian Support
You get a local Aussie team that actually answers the phone to help with onboarding and training.
Manage Incidents and Protect Your Workplace with Sentrient
Our online incident reporting system gives your organisation a clear, confidential, and auditable way to handle the tough stuff. Stop risking your business on manual processes that let things slip through the cracks. Schedule a free demo today to see how one platform can manage your reporting, resolution, and compliance.
-
Risk -
Incident -
Privacy -
Vendor -
Compliance -
Audit -
Policy -
Hazard
What people say
The support we get from Sentrient is second to none. You get more than just a system – you get a partnership. I cannot say enough good things about working with Sentrient. Gavin is the easiest partner I’ve ever worked with: responsive, helpful, and always finds ways to delight me as a customer. Our staff are grateful that we are now presenting material to them in this way. Feedback on the EEO course has been particularly positive – our people are really learning something.
Erika Burmeister
Director Global HR Division
George Institute for Global Health
Integrates seamlessly with apps you love...
Integrate our incident reporting software with the tools you already use for a more efficient and streamlined workflow.
Frequently Asked Questions
Upgrading your compliance tech stack is a big move. Here are some of the most common questions we get from HR and compliance managers looking for the best incident reporting software.
Yes, absolutely. While large enterprises use our online incident reporting system, it's highly customisable and scales down perfectly for smaller Australian organisations. It is designed to be user-friendly, so small business owners can handle strict compliance without an in-house IT team.
You won't be stuck in implementation hell for months. Setup typically takes just a few days to configure to your specific workflows. Our local Australian support team will guide you through the entire onboarding process to ensure your categories and automation rules are dialled in before you launch.
Yes, Sentrient integrates easily with the HR, payroll, and identity management apps you likely already use. You can connect it to tools like Xero, BambooHR, Salesforce, and Microsoft Entra ID, reducing manual data entry and keeping your tech stack connected.
Protecting your data is our highest priority. The platform uses enterprise-grade encryption and runs on secure Australian-based servers, aligning heavily with ISO 27001 standards. Whether it's a standard HR complaint or highly sensitive whistleblower information, your data remains strictly confidential.
The software is built specifically to help you comply with key Australian legislation, including the Fair Work Act, the WHS Act 2011, the Privacy Act, and the Corporations Act 2001. It also aligns with international frameworks like ISO 45001 and ISO 27001, so you have your bases covered across all operations.
Yes, our online incident reporting software is fully mobile-responsive. Whether your staff are on a remote construction site, working from home, or travelling, they can securely log issues from any device. They can even snap a photo of a hazard on their phone and upload it straight into the report.
We provide a completely locked-down, anonymous channel for employees to disclose serious misconduct. The system restricts access exclusively to authorised disclosure officers, ensuring you meet your strict legal obligations under the Corporations Act 2001 while fiercely protecting the whistleblower's identity.
Yes, the platform includes pre-built modules specifically designed to help you record, assess, and respond to eligible data breaches. If a cyber event occurs, the system ensures you act quickly and remain completely compliant with the Privacy Act 1988 NDB scheme.
Definitely. We know every business operates differently, so the incident reporting software is highly flexible. You can tweak incident categories, change reporting statuses, adjust user permissions, and tailor the automated notification rules to fit your exact operational needs.
Yes, and this is a lifesaver for compliance audits. Every single action taken within the platform is automatically tracked with a definitive timestamp. This gives you an unshakeable audit trail, making it incredibly easy to prove compliance during a regulatory investigation or internal review.
We offer dedicated, local Australian support to help you with everything from the initial setup to ongoing team training. Our experts are just a phone call away when you need help, and we work hard to make sure you're getting the absolute most out of the system.
