Competition And Consumer Law Training Online

Competition and consumer law training online covers the rules efficiently and runs into a limit with the part that creates exposure.

The conduct that gets organisations into trouble is rarely clear-cut. A salesperson describing what a product will do. A conversation with a competitor at an industry event that drifts toward pricing or territories. A refund refused on the basis of a store policy.

None of those looks like a breach to the person doing it, and a module explaining the law does not reliably change behaviour in the moment.

What helps is scenario content drawn from your own industry, and a named person people can ask before saying something rather than afterwards. Online delivery handles the first well. The second is an organisational decision, not a course feature.

The Australian Competition and Consumer Commission publishes guidance for business. This is general information rather than legal advice, and obligations vary by state and territory.

See Sentrient’s competition and consumer law training and code of conduct training.