Psychological Safety Online Course

A psychological safety online course does some things better than a workshop and some things worse, and it is worth being clear which is which before you build a programme around one.

What online does well. Consistency, because every person gets the same content rather than the version their facilitator felt like giving. Reach, including shift workers and remote staff who never make it to a scheduled session. Evidence, because completion is recorded automatically. And refreshers, which nobody schedules a workshop for.

Where it falls short. It cannot rehearse a difficult conversation, and it cannot demonstrate that this particular leadership team will react well when tested. Both of those need people in a room, real or virtual.

The practical combination is online for the whole workforce to set shared language and meet the training obligation, with a short facilitated session for leadership teams where the actual behaviour gets tested.

Safe Work Australia covers the duty this training supports. This is general information rather than legal advice.

See Sentrient’s psychological safety training course and learning management system.