AI skills for employees

The AI skills for employees being taught are mostly about writing better prompts. That is the easier half and it dates quickly as tools change.

The skill that lasts is verification. Knowing that fluent output can be wrong. Checking a claim against a source rather than accepting it because it reads well. Recognising which tasks tolerate an error and which do not.

Two others matter alongside it. Judgement about what may be entered into a tool, which is a privacy skill rather than a technical one. And knowing when not to use it, particularly where a decision has to be explained afterwards.

An employee who prompts poorly but verifies carefully produces safe work slowly. One who prompts brilliantly and verifies nothing produces confident errors quickly.

The Office of the Australian Information Commissioner publishes guidance on handling personal information. This is general information rather than legal advice, and obligations vary by state and territory.

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