Automated Performance Management System
An automated performance management system saves real time, and the value sits entirely in the administration.
Automate the reminders, the form distribution, the chasing of late submissions, the collection of signatures and the reporting on who has completed what. Nobody enjoys any of it and none of it involves judgement.
What should not be automated is the assessment. A score generated from activity metrics, or a rating produced by a system rather than a person, creates a decision nobody can explain. If that decision is later challenged, someone has to justify it, and pointing at a calculation is a weak position.
Where automated tools inform decisions about people, be able to say what they measured, who reviewed the output and who made the call.
The Fair Work Commission expects a valid reason a person can respond to. This is general information rather than legal advice, and obligations vary by state and territory.
See Sentrient’s performance management system and performance improvement plans.
Top Performance Management Tools That Integrate With HR Platforms And Productivity Apps
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