Compliance Software

Compliance software is bought expecting it to answer the compliance question, and it answers a narrower one.

What it does well. Assigning training and chasing completion. Issuing policies and recording acknowledgement. Capturing incidents and tracking actions to closure. Holding records for the required period and producing them on demand. Reporting all of it without anybody assembling a spreadsheet.

What it cannot do. Tell you which obligations apply to your organisation. That depends on your industry, your workforce, your jurisdictions, your awards and your contracts, and it requires judgement.

Organisations that skip the obligations question and buy the tool end up with excellent evidence of the things they happened to think of.

Write the obligations register first, however roughly. The software then makes it operational, which is what it is genuinely good at.

The Fair Work Ombudsman covers record obligations. This is general information rather than legal advice, and obligations vary by state and territory.

See Sentrient’s workplace compliance system and policy management software.