Disability Service Providers

Compliance for disability service providers is usually managed at the organisational level, and a meaningful part of it attaches to individuals.

The NDIS Code of Conduct applies to providers and to the people who work for them. A worker can be the subject of action in their own right, independently of anything happening to their employer.

Worker screening operates the same way. It follows the person and has to be current, which is an administrative burden that sits with whoever manages the roster rather than with a compliance team.

The practical consequence is that a provider needs a live register showing, for every worker including casuals and contractors, screening status and expiry, training completed, and confirmation they have been taken through the Code.

The NDIS Quality and Safeguards Commission publishes the Code of Conduct. This is general information rather than legal advice, and obligations vary by state and territory.

See Sentrient’s introduction to disability services and professional boundaries training.