Employee Retention

Employee retention gets addressed with pay reviews and benefits, because those are things an organisation can decide centrally.

The evidence inside most organisations points somewhere rather less convenient. Departures cluster by manager. Two teams doing similar work under different managers produce visibly different retention, and the difference tends to travel with the manager when they move.

That is uncomfortable, because it makes retention a capability problem rather than a budget one. It also makes it fixable, since the behaviours involved are entirely ordinary. Regular one to one conversations that actually happen. Feedback given early. Workload noticed. Credit given publicly.

Report retention by manager to the people who select and develop managers. Very little changes while it is reported only as an organisational average.

Safe Work Australia covers psychosocial hazards including poor support. This is general information rather than legal advice, and obligations vary by state and territory.

See Sentrient’s performance management system and meetings management software.