Respect In The Workplace Training
Respect in the workplace training usually fails on sequence rather than on what is in it.
Managers first, and finished before staff begin. If staff are taught to raise issues earlier and their managers have not been prepared to receive them, the first few attempts go badly and the message spreads that speaking up achieves nothing. That is worse than not running it.
Then staff, by team rather than alphabetically. A whole team learning the same language at once is what makes it usable in the room.
Then reinforcement. A short refresher at six months does more than doubling the original session.
Then align the policy. Check the grievance procedure actually matches what the training told people to do. Where the two contradict each other, staff follow neither and the training takes the blame.
Safe Work Australia covers the psychosocial duty. This is general information rather than legal advice.
See Sentrient’s respect at work training and workplace policy templates.
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