Top Applicant Tracking Systems For Candidate Satisfaction

Assessing the top applicant tracking systems for candidate satisfaction usually produces feature lists about portals and mobile forms. Candidates complain about one thing far more than any of that.

Not being told anything. No acknowledgement that an application arrived. No indication of timeframe. No answer after an interview. A decline that never comes, so the person is left assuming for weeks.

Every one of those is a configuration choice rather than a product limitation. The system can send an acknowledgement, a status update and a decline. Somebody has to decide that it will.

Which makes the useful question not which product scores best, but whether yours is set up to communicate by default rather than only when somebody remembers.

The Office of the Australian Information Commissioner publishes guidance on personal information. This is general information rather than legal advice, and obligations vary by state and territory.

See Sentrient’s recruitment management system and job postings software.