Workplace Behavior Training

Workplace behavior training is reported as a completion percentage, which tells you a module was opened and closed. Three indicators say something about conduct.

Time from incident to report. If matters still surface months later, the training has not changed the thing that matters most, which is how quickly something is raised.

Bystander reports. Complaints raised by people who witnessed rather than experienced something. This is the clearest single sign a programme has worked, and almost nobody tracks it.

Where reports come from. If they arrive only from head office and never from sites, night shift or casual staff, that is a coverage problem rather than an absence of problems.

Expect the total to rise in the first year. That is visibility improving, and it is worth telling your executive so before the number moves.

Safe Work Australia covers the psychosocial duty. This is general information rather than legal advice, and obligations vary by state and territory.

See Sentrient’s code of conduct training and learning management system.