Workplace Behaviour Training

Workplace behaviour training is written one of two ways, and the choice decides what people take from it.

As a list of prohibitions. Do not do this, do not say that, here are the consequences. Clear, defensible, and it teaches people where the line is so they can stand just inside it. It also produces managers who become cautious about ordinary management.

As a standard. Here is how we work, here is what good looks like in a difficult moment, here is what you do when you see something. It gives people something to aim at.

The second works better and carries one risk. Positive framing can go soft and stop naming unlawful conduct plainly. Teach the standard, and be explicit that some conduct is not a matter of workplace culture at all but unlawful and separately actionable.

Safe Work Australia covers the psychosocial duty. This is general information rather than legal advice, and obligations vary by state and territory.

See Sentrient’s code of conduct training and respect at work training.