Workplace Compliance Solution

A workplace compliance solution is the combination of training, policies, records and reporting an Australian organisation uses to meet its legal obligations and show that it did. The word that matters is solution rather than product. What makes one work is not the licence you bought but whether the workflows behind it run every week.

Plenty of organisations buy one and then treat it as insurance. They run the training once, file the certificates, and assume the risk is handled. That approach comes apart at the first dispute, because what gets tested is not whether a system was purchased but whether it operated. Who completed the training and when. What the policy said at the time. What the organisation actually did after someone raised a concern.

The Fair Work Commission is one place that test happens. It has been able to make orders to stop bullying at work since 2014, and the Respect at Work amendments extended the same jurisdiction to sexual harassment. These matters move quickly. The Commission also has to be satisfied there is a risk the conduct will continue, so how an employer responded after a complaint carries as much weight as its training records.

A solution that holds up therefore joins:

• workplace bullying and respect at work training that reaches contractors and volunteers, not only employees
• psychological health and safety, which is now a mainstream duty rather than an optional extra
• policies people have signed off on, with the version history kept
• one record of completion that reconciles against your current staff list

Posts tagged here work through what separates a system that runs from one that only exists. Obligations differ across states and territories and change over time, so treat this as general information rather than legal advice. To see how the pieces fit together, look at Sentrient’s workplace compliance system and the wider workplace compliance solution behind it.