GRC Surveys

GRC surveys are the one control in a programme that can detect a problem before it becomes an incident. Everything else in a register is retrospective.

What they are useful for is narrow and worth being clear about. Whether people know what the policy requires. Whether they would report something and believe it would be acted on. Whether a control that exists on paper is actually followed. Whether pressure in a team is pushing people toward shortcuts.

Two design points matter more than the questions. Anonymity, because attributed answers to those questions are close to worthless. And a visible response, because a survey with no follow-up teaches people that answering honestly achieves nothing, and the next round will be quieter.

Run them less often than you think and act on them more visibly than feels necessary. Safe Work Australia covers consultation duties under WHS law. This is general information rather than legal advice.

See Sentrient’s online survey software and GRC system.